My server support and maintenance services feel like you have your own internal IT department, without the overheads. I have been an IT professional for over 25 years and gained heaps of experience working for different SME’s as well as Coorporate companies in the UK and Australia.
Please, visit my LinkedIN page to find out more what I have done in the past and the companies I worked for.
My high standards ensure you will receive:
The fastest response time to your daily IT challenges
Personal care and a proactive approach to your IT, restoring your trust in your IT provider again
Experienced and reliable service from someone with over 25 years of experience
Value for money IT services that will not compromise on service levels
Quality products and solutions to give your business the competitive edge
I deal with my customers on a per user or per device pricing model, which provides a flat fee to cover all services. There are no hidden fees or additional charges. This provides my customers with the confidence they need to fix their IT budgets accordingly.
All my customers will receive the following services as standard:
Unlimited telephone and remote help desk support for their servers and environment
Remote monitoring and management of all devices
Patching and security updates applied
Web site security and content filtering services via our Cloud Defense program
Backup monitoring with daily completion checks
Routine backup test restores
Service Level Agreements tailored to suit your business needs
Flexible support hours and after hours support services available